OUR GUARANTEE

Brothers Landscape Services is very proud to stand behind our work and does everything possible to ensure customer satisfaction during and after installation. Please read and understand our guarantee, so there are no questions about the responsibilities of Brothers Landscape Services, Inc. and the customer.

All guarantees below are valid only upon full payment of the agreed contract. Withholding payment for warranty items is not acceptable once the job is completed to contract/plan specifications. Warranty items will not be addressed until payment in full is received.

PLANT MATERIAL

Guaranteed to be living and vigorous at the time of installation. Plant material that dies within one year from the installation date will be replaced at no cost. Replacements will be installed on a one-time basis, based upon availability, seasonal conditions, and Brothers Landscape Services, Inc.’s scheduling. Substitutions will be agreed upon by both customer and Brothers Landscape Services, Inc. Plant material that dies due to improper care, i.e., poor watering, over-fertilizing, improper pruning, or maltreatment, will be void from the guarantee.

PATIOS, STEPS, WALLS

Craftsmanship is guaranteed for one year from installation to be free from defects and construction failure. All building will be done according to manufacturer material specifications. Exception for new build construction (two years or less): any soil settling or unstable subsoil condition which results in construction failure is not the responsibility of Brothers Landscape Services, Inc. Work done by other contractors after job completion that causes failure will not be the responsibility of Brothers Landscape Services, Inc. Manufacturer warranties apply within their limitations.

ANNUAL PLANTINGS

Guaranteed for a period of 24 hours from installation to be healthy and vigorous. Brothers Landscape Services, Inc. will water and fertilize annual plantings one time at initial planting but is not responsible for maintaining and watering beyond first 24-hour period. Any bed improvements (tilling, soil conditioners, bed leveling, etc.) will be charged in addition to the cost of annual flats and installation.

LOW VOLT LIGHTING

Guaranteed to be in working condition upon completion of the job. Manufacturer warranties will apply to the fixtures and transformers within their limitations.

SEEDING/HYDROSEEDING

This will be done so that complete soil coverage is achieved. Dry seed and hydroseed success depend heavily upon irrigation, and Brothers Landscape Services, Inc. can not be held responsible for conditions that wash away or prevent seed germination after the coverage is applied. Reapplication will be charged additionally.

REPAIRS

Any damage to turf areas will be repaired through seeding or hydroseeding (cf). Turf repairs by sod will be an additional cost borne by the customer. Plants damaged will be pruned accordingly or replaced with a reasonable and available size matching the removed plant.